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Global ESG, Compliance, and Risk Report 2023
Mature Risk
Management in
Uncertain Times
November 2023
By Julia Gebhardt, Katharina Hefter, Juliane Butters, Eva Kalteier,
Matteo Coppola, Bernhard Gehra, Thomas Pfuhler, Jeanne Kwong Bickford,
Abhinav Bansal, and Pierre Roussel
Mature Risk Management in
Uncertain Times
The COVID-19 pandemic and the outbreak of war in Ukraine have
tested risk management capabilities—in particular, in industries
outside the financial sector—as never before. The torrent of
challenges they posed proved too much for some companies, while
others emerged strengthened and renewed. What exactly were the
top-performing companies doing right during these crises—and
what can the rest learn from them?
In this report, we look at the current status of risk manage- Indeed, more than half of top performers (58%) state
ment in industries outside the financial sector and review that the influence of the strategic risk management
the principal findings from an extensive survey of senior team at the center of the organization was a success fac-
executives across industries globally. Crucially, we then set tor during this period of crises. Next in the list of impor-
out the practical measures that companies can take to tance came embedding risk management into strategy
move from aspiration to achievement in risk management. and planning processes (46%), and data and analytics
(also 46%). The latter finding supports the belief that the
The main conclusions of our report are as follows: analysis of data collected by the organization, together
with AI, and generative AI in particular, are essential
• Companies that had already put in the hard work to elements of an a
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