埃森哲:2023年全球银行客户调查报告(英文).docx

埃森哲:2023年全球银行客户调查报告(英文).docx

accenture

GlobalBankingConsumerStudy

Reignitehumanconnectionstodiscoverhiddenvalue

Introduction

Powerfulforces

createanurgent

needtoact

Itishardtoimagineatime

beforetelevision.Althoughmany

nowconsumecontentthrough

smartphonesandtablets,the

TVsethasfordecadesbeenthe

primarydevicethroughwhich

manyobtainednewsandwatched

theirfavoriteprograms.

GlobalBankingConsumerStudy

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