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CRMSetupGuide
ProcessID:RevisionDateCreatedby:
1201May-2012DebbieRoberts
PURPOSE:
Thisdocumentexplainshowtore-configuretheCRMapplicationonyourcomputer,afteryourmailboxhas
beenmigratedintotheIntertekEmailSystem.Pleasenotethatthisprocedureonlyappliestousersofthe
MoodyCRMSystemandassumesthattheCRMwasalreadysetuponyourmachinebeforethemailbox
migration.IfyouneedtosetuptheCRMapplicationfromscratchpleasecontactyourlocalITsupportteamto
obtaintheappropriateinstructions.
PROCESSSTEPS:
1.IMPORTANT:CloseOutlookbeforeyou
proceed.
2.ClicktheWindowsbuttononthebottom-left
cornerofyourcomputertoopentheStart
Menu.
3.NavigatetoAllProgramsMicrosoft
DynamicsCRM4.0
4.StarttheConfigurationWizard.
5.OncetheMicrosoftDynamicsCRM
ConfigurationWizardappears,clickNext.
Page1of4
6.SelecttheoptiontoconnecttoCRMat:
Anonlineserviceprovider
7.ClickNext.
8.UnderWebaddress,enterthefollowing:
9.ClickNext.
10.EnteryourMoodyUserNameandPassword.
11.ClickOK.
Page2of4
12.SelectthefollowingOrganization:
crm-live
13.ClickNext.
14.Waitfortheconfigurationtobecompleted
automatically.
15.ClickFinish,oncetheconfigurationis
completed.
16.NowOutlookcanbestarted.
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