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Management(9tdEdition)罗宾斯《管理学》英文笔记（1-13）
Chapter1introductiontomanagementandorganization
Managers
Managerscoordinateandoverseetheworkofotherpeopletoaccomplishorganizationalgoals.
Non-managerialemployeesworkdirectlyonajobortaskandhavenoonereportingtothem.
Classifyingmanagers:
Topmanagersaremanagersatorneartheupperlevelsoftheorganizationwhoareresponsibleformakingorganization-widedecisionsandestablishingtheplansandgoalsthataffecttheentireorganization.
Middlemanagersarethosebetweenthelowestandtoplevelsoftheorganizationwhomanagetheworkoffirst-linemanagers.
First-linemanagersarethoseatthelowestlevelofmanagementwhomanagetheworkofnon-managerialemployeesandtypicallyaredirectlyorindirectlyinvolvedwithproducingtheorganization’sproductsorservicingtheorganization’scustomers.
Management
Managementinvolvescoordinatingandoverseeingtheworkactivitiesofotherssothattheiractivitiesarecompletedefficientlyandeffectively.
Efficiencymeansdoingthingsrightorgettingthemostoutputfromtheleastamountofinputs.
Effectivenessmeansdoingtherightthings,orcompletingactivitiessothatorganizationalgoalsareattained.
Managementfunctions
Planninginvolvesdefininggoals,establishingstrategiesforachievingthosegoals,anddevelopingplanstointegrateandcoordinateactivities.
Organizinginvolvesarrangeandstructureworktoaccomplishorganizationalgoals.
Leadinginvolvesworkingwithandthroughpeopletoaccomplishorganizationalgoals.
Controllinginvolvesmonitoring,comparing,andcorrectingworkperformance.
Managementroles(HenryMintzberg’smanagerialroles)
Interpersonalrolesinvolvepeopleandotherdutiesthatareceremonialandsymbolicinnature.
Informationrolesinvolvecollecting,receiving,anddisseminatinginformation.
Decisionalrolesinvolvemakingchoices.
Interpersonalroles
Figurehead
象征性首脑，履行许多法律性或社会性的义务
迎接来访者；签署法律
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