管理信息系统经典讲义课件.ppt

ManagingInformationSystems:

ApproachtoNewOrganization;RedesigntheCoursesRelatingtoIT;WhyManagersNeedtoParticipateinISDecisions;CoursePurpose;CourseStructure;CourseStructure;CourseStructure;CourseFeatures;PARTI:ConceptandRoleofInformationSystems;Session1:

TheInformationSystemsRevolution:TransformingBusinessandManagement.

;AmericanExpressInteractive;UPS:istransformingitselffromapackagedeliveryfirmtoonethatoffertotalsolutionstocustomers’globalcommerceneeds.;OnefocusedvisionmadeDelltheworldsleadingdirectcomputersystemscompany,with36,500employeesin34countriesaroundtheglobe.Dellboldconcept—directcustomercontact—hasmadeDelloneofthemostsuccessfulcompaniesofthe1990s.;CiscosvisionisthattheInternetwilltransformthewaypeoplework,live,play,andlearn.Todaychangeishappeningfasterthaneverbefore,andCiscohelpscompaniesturnthatchangeintoacompetitiveadvantage,byhelpingthembecomeagile.CiscoistheworldwideleaderinnetworkingfortheInternet.;;Tradition

Model;MajorTrendsintheInternetAges

Customer-OrientedTrends;MajorTrendsintheInternetAges

ServiceandProcessTrends;MajorTrendsintheInternetAges

OrganizationalTrends;;Organizationdesignchallenge;Theorganizationchallenge;Whatactivitiesweshouldkeepinside?;TheITdesignchallengeparallelstheorganizationdesignchallenge;VirtualOrganization;WhyGoodCompanyGoBad;WhyGoodCompanyGoBad;;Facts;Wrap-up;TheConceptofInformationSystemsinBusiness;DATAINFORMATIONKWONLEDGE;DATAINFORMATIONKNOWLEDGE;SYSTEM;Example:amanufacturingsystem;ANINFORMATIONSYSTEM;COMPUTER-BASEDINFORMATIONSYSTEMS;WhatisInformationSystems？;;;;;4）应用效果;案例2：FORD公司采购流程的变革;;案例2：FORD公司采购流程的变革;案例3：某设备技术有限公司顾客服务流程;CustomerServiceProcessBasedonInternet

InformationSystems;案例3：某设备技术有限公司顾客服务流程;Summary;InformationSystems:FromBusinessPerspective;InformationSystemsHierarchy:FromBusi