组织行为学（第18版）英文课件 罗宾斯 第1 章 什么是组织行为学；第2 章 组织中的多元化 .pptx

OrganizationalBehaviorEighteenthEditionChapter1WhatIsOrganizationalBehavior?Copyright?2019,2017,2015,2013PearsonEducation,Inc.AllRightsReserved.

LearningObjectives1.1Demonstratetheimportanceofinterpersonalskillsintheworkplace.1.2Defineorganizationalbehavior(OB).1.3ShowthevaluetoOBofsystematicstudy.1.4IdentifythemajorbehavioralsciencedisciplinesthatcontributetoOB.1.5DemonstratewhyfewabsolutesapplytoOB.1.6Identifymanagers’challengesandopportunitiesinapplyingOBconcepts.1.7Comparethethreelevelsofanalysisinthistext’sOBmodel.1.8DescribethekeyemployabilityskillsgainedfromstudyingOBapplicabletoothermajorsorfuturecareers.

DemonstratetheImportanceofInterpersonalSkillsintheWorkplaceInterpersonalskillsareimportantbecause…‘Goodplacestowork’havebetterfinancialperformance.Betterinterpersonalskillsresultinlowerturnoverofqualityemployeesandhigherqualityapplicationsforrecruitment.Thereisastrongassociationbetweenthequalityofworkplacerelationshipsandjobsatisfaction,stress,andturnover.Itfosterssocialresponsibilityawareness.

DescribetheManager’sFunctions,Roles,andSkills(1of4)Manager:Someonewhogetsthingsdonethroughotherpeopleinorganizations.Organization:Aconsciouslycoordinatedsocialunitcomposedoftwoormorepeoplethatfunctionsonarelativelycontinuousbasistoachieveacommongoalorsetofgoals.Planning,organizing,leading,andcontrolling.Mintzbergconcludedthatmanagersperformtendifferent,highlyinterrelatedrolesorsetsofbehaviorsattributabletotheirjobs.

DescribetheManager’sFunctions,Roles,andSkills(2of4)Exhibit1-1Minztberg’sManagerialRolesRoleDescriptionInterpersonalBlankFigureheadSymbolichead;requiredtoperformanumberofroutinedutiesofalegalorsocialnatureLeaderResponsibleforthemotivationanddirectionofemployeesLiaisonMaintainsanetworkofoutsidecontactswhopr