《邮轮服务英语（第2版》_大连海事大学出版社《邮轮服务英语（第2版）》--Unit 2.pptVIP

**01UnitTwoRoomServiceonBoard1LessonOneRegularRoomServiceOperationsonBoardLessonTwoTheFamilyStayinOcean-ViewStateroomstoEnjoyThemselves2目录CONTENTS1LessonOneRegularRoomServiceOperationsonBoardLessonOneRegularRoomServiceOperationsonBoard1.stateroom/?steItru?m/n.邮轮客舱2.buffet/?b?feI/n.自助餐3.venue/?venju?/n.会所;场地4.desire/dI?zaI?/v.渴望;期望5.strike/straIk/v.出现6.fare/f??/n.票价;费用7.checkoff经查对无误而在……上做记号8.asparagus/??sp?r?ɡ?s/n.芦笋9.orzo/???z??/n.米粒状面食10.incur/In?k??(r)/v.招致;引发11.donut/?d??n?t/n.甜甜圈12.bagel/?beIl/n.百吉饼(先蒸后烤的发面圈)13.muffin/?m?fIn/n.(涂牛油趁热吃的)英格兰松饼;(常含小块水果等)杯状小松糕;玛芬14.croissant/krwɑ??s?/n.羊角面包;(法)新月形面包15.nag/?n?ɡ/v.唠叨;挑剔;使人不得安宁NewWordsandExpressionsLessonOneRegularRoomServiceOperationsonBoard[1]roomservice客舱送餐服务,邮轮在客人不方便或有特殊需求时提供的送餐到客舱的服务。[2]maindiningroom主餐厅[3]adult-onlydiningvenue成人会所[4]concierge在现代邮轮服务中指金钥匙服务,如同高星级酒店中的贴身管家。[5]appetizer开胃菜,正餐的主菜来之前的食物,如新鲜水果、冷热三明治、汉堡、炸薯条、鸡翅、比萨等,主要用来开胃。[6]macaroni意大利通心粉[7]granola格兰诺拉麦片(源自商标名);即食麦片NotesKnowledgeLinkLessonOneRegularRoomServiceOperationsonBoard1.TipsforRoomServiceAttendant(1)Dothecabinfooddelivery;carry/deliver/send/give/supply/offerthefoodtothegueststateroom.(2)Taketheemergencycalls.(3)Alwaysdoublechecktheguestsorderbeforecarrying/delivery/delivering/sending/giving/supplying/offeringthefood.(4)Whenknockingthedoor,donotknocktoohardnortoosoft,anddonotknockthesleepingroomcabinnumber.(5)Iftheguestansweredbutwithoutopeningthedoor,youshouldsayclearly“Thisisyourroomservicedelivery”.(6)Whenthedooropened,youshouldgreettheguest.(7)Donotgivethetraytotheguestdirectly,anddonotwastetimeintheguest’sroom.(8)Takebacktheoldtrayintheguest’sroom.(9)Don’tclosethedoorunlesstheguestrequires.(10)Pickupanytrayinhallwayonyourwaybacktoroomservice.(11)Iftheguestmadeadditionalorder,youhavetonot