批次召回概览：业务流程与实施方案.pdfVIP

概述

场景–批次

此场景由多个构建块组成，这些构建块包含批处理场景所需的预配置设置。构建块可以帮助您快速实施解决方案并投入生产。

业务视图

业务视图展示了参与批次场景的业务合作伙伴、整个业务流程的范围以及对各方的好处。

此场景执行批次。识别出一个批次，并必须从已收到该批次的客户和潜在客户处。执行一个程序以识别所有收

到批次的客户。用户随后选择适当的联系人的地址，系统为每位客户打印一封信函，他们事宜。每位客户

的后续活动都在系统中。必要，还会记录退货交付。最后，在批次返回后进行质量检查。

Overview

Scenario–BatchRecall

Thisscenarioismadeupofseveralbuildingblocks,whichcontainthepreconfigurationsettingsrequiredforthebatchrecall

scenario.Buildingblockscanhelpyoutoimplementthesolutionandputintoproductionquickly.

BusinessView

Thebusinessviewshowsthebusinesspartnersparticipatinginthebatchrecallscenario,theentirescopeofthebusiness

processes,andthebenefitsforthepartiesinvolved.

Thisscenarioenactsabatchrecall.Adefectbatchisidentifiedandmustberecalledfromcustomersandprospectswhohave

receivedthebatch.Aprogramisexecutedtoidentifyallcustomerswhohavereceivedadefectbatch.Theuserthenchooses

theaddressesoftheappropriatecontacts,andthesystemprintsastandardlettertoeachcustomertoinformthemof

therecall.Thesubsequentactivitiesforeachcustomerarestoredinthesystem.Returndeliveriesarealsoenteredand

documented,ifnecessary.Lastly,aqualityinspectiontakesceuponthereturnofthedefectbatch.

业务视角‑批量

业务优势客户供应商/制造商业务优势

BusinessView-BatchRecall

BusinessBenefits