信息技术项目管理：成本管理与控制.pptx

Chapter7:

ProjectCostManagementInformationTechnologyProjectManagement,SeventhEditionNote:Seethetextitselfforfullcitations.

UnderstandtheimportanceofprojectcostmanagementExplainbasicprojectcostmanagementprinciples,concepts,andtermsDescribetheprocessofplanningcostmanagementDiscussdifferenttypesofcostestimatesandmethodsforpreparingthemLearningObjectivesInformationTechnologyProjectManagement,SeventhEdition2

Understandtheprocessesofdeterminingabudgetandpreparingacostestimateforaninformationtechnology(IT)projectUnderstandthebenefitsofearnedvaluemanagementandprojectportfoliomanagementtoassistincostcontrolDescribehowprojectmanagementsoftwarecanassistinprojectcostmanagementLearningObjectivesInformationTechnologyProjectManagement,SeventhEdition3

ITprojectshaveapoortrackrecordformeetingbudgetgoalsTheCHAOSstudiesfoundtheaveragecostoverrun(theadditionalpercentageordollaramountbywhichactualcostsexceedestimates)rangedfrom180percentin1994to43percentin2010A2011HarvardBusinessReviewstudyreportedanaveragecostoverrunof27percent.Themostimportantfindingwasthediscoveryofalargenumberofgiganticoveragesor“blackswans”TheImportanceofProjectCostManagementInformationTechnologyProjectManagement,SeventhEdition4

TheU.S.government,especiallytheIRS,continuestoprovideexamplesofhownottomanagecostsAseriesofprojectfailuresbytheIRSinthe1990scosttaxpayersmorethan$50billionayearIn2006,theIRSwasinthenewsforabotchedupgradetoitsfraud-detectionsoftware,costing$318millioninfraudulentrefundsthatdidn’tgetcaughtA2008GovernmentAccountabilityOffice(GAO)reportstatedthatmorethan400U.S.governmentagencyITprojects,worthanestimated$25billion,sufferfrompoorplanningandunderperformanceTheUnitedKingdom’sNationalHealthServiceITmodernizationprogramwascalledth