企业的未来——中小企业版.pptxVIP

ThefutureofenterprisesSMBedition

Thedigitalizationanddematerializationpathforsmallandmedium-sizedbusinesses

Oftheserespondents,766werewhite-collarinformationandcommunications

technology(ICT)decision-makersfromSMBs.Theremaining1,281respondentswerewhite-collaremployees,alsoin

companiesofthesamesize.

Webelievetheearlyadopterprofileofmanyoftheserespondentsmakesthemimportantwhenitcomestoexploringthechangingnatureofwhite-collarworkinSMBs10yearsfromnow.Allindustry

branches,exceptfortelecommunications,non-governmentalandnot-for-profit

organizations,wereincludedinthescopeofthisstudy.Theonlinesurveywas

conductedduringSeptember2020.

Qualitativeinsightsweregatheredthroughtelepresenceinterviewswith

10subjectmatterexpertsandacademicresearchersintheUSandtheEU,as

wellaswith8ICTdecision-makersinbusinesseswith5ormoreemployeesintheUS.TheinterviewswereconductedbetweenJuneandNovember2020.

AboutConsumerIndustryLab

EricssonConsumerIndustryLabexplorethefutureoftechnologyforconsumers,

enterprisesandasustainablesociety.

Wedeliverworld-classmarketresearch,actionableinsights,anddesignconceptstodriveinnovationandsustainable

businessdevelopment.Weprovidea

scientificfact-basedanalysisregardingenvironmental,socialandeconomic

impactsandopportunitiesofICT.

Ourknowledgeisgainedfromglobal

consumer,enterpriseandsustainability

researchprograms,includingcollaborationswithleadingcustomers,industrypartners,universitiesandresearchinstitutions.

Ourresearchprogramscoverin-depth

studiesandover100,000interviewswithconsumers,workingpeopleand

decision-makerseachyear,in

30countries–statisticallyrepresentingtheviewsof1.1billionpeople.

TheSMBofthefuture

Imaginewalkingthroughthedoorsofa

typicalsmallandmedium-sized

busine