罗兰贝格 咨询资料 Short_Profile_-_Innovative_Channel_Management报告资料.pdfVIP

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罗兰贝格 咨询资料 Short_Profile_-_Innovative_Channel_Management报告资料.pdf

InnovativeChannelManagement

Briefprofile

MarketingSalesCompetence

Center

Munich,September2002

MUC-81010-326-04-08-E.ppt1

Tentrendsillustratethechallengesofchannelmanagement

1Saleschannelsbecomeagrowthbottleneck–newcustomersegmentsareoftenreachedexclusivelyby

expandingthechannelmix,whiletraditionalchannelsbecomelessimportant

2Channelfunctionsareduplicated–differentchannelsarerequiredforacquisition,customerretention,or

customercare;takent

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