《加油站客户信息管理系统论文01》.doc

摘 要 长久以来，加油站的客户信息管理都是依赖加油站工作人员手工进行的，面对如此众多的客户信息，其工作量可想而知。不仅仅浪费了大量的人力物力，而且由于人工管理存在着大量的不可预见的因素，造成了加油站对客户信息管理的某些不规范，使得加油站客户信息管理陷入管理繁琐，信息混乱的地步。为有效降低运营成本，杜绝管理漏洞，针对现在加油站客户信息管理的弊端，根据加油站客户信息管理的基本流程，使加油站有一套完善的管理系统是非常必要的。从而使其加油站的客户量日渐增加。客户量的上升，不仅带动了销售，也从另一个侧面反映出，在加油站客户信息管理信息系统的协助下，加油站正在以其专业的服务精神、严谨的管理风格逐步赢得客户的信赖，从而在市场竞争中确立战略优势。 而加油站客户统开发实现了户关的各统规动过对户统询个块实现对户息进删对户这满对户业节减轻劳动强节开强业业中竞争时户处及时?? 　该统采VB6.0进开发设计access提供强统实将为业获户户创户给户誉对场营销从为业带来润和续发竞争优势。关键词户vb6.0，数库Abstract Since long-time, the gas station customer information management all is relies on the gas station staff to carry on manually, facing so multitudinous customer information, its work load it can be imagined. Has wasted the massive manpower physical resource not merely, moreover because manages artificially has the massive unpredictable factors, created the gas station certain not to be standard to the customer information management, causes the gas station customer information management to fall into the management to be tedious, information chaotic situation. For reduces the operation cost effectively, ceases the management loophole, in view of the present gas station customer information management malpractice, according to the gas station customer information management basic flow, enable the gas station to have a set of perfect management system management system is extremely essential. Thus makes its gas station the customer quantity to increase day after day. Customer quantity rise, not only has led the sale, also reflected from another side, in under the gas station customer information management information system assistance, the gas station by its specialized service energetic, the rigorous management style is winning the customer gradually the faith, thus establishes the strategic advantage in the market competition. But the gas station customer information management system development caused it to realize and the customer correlation each kind of information systematization, the standardization and the a