A供电公司分层分类绩效管理体系设计研究.pdfVIP

摘 要 供电公司市场化改革进程的推进，不断为供电公司绩效管理提出新的要求。 绩效管理作为实施企业战略的重要工具，也将在供电公司中得到广泛的应用。 本文在总结绩效管理相关研究的基础上，分析了绩效管理体系设计的影响因 素，提出分层分类绩效管理体系构建理念与方法。进而，剖析A供电公司绩效管 理问题，并结合其特点，为之设计了一套以平衡计分卡构建组织绩效目标、以“职 责-指标”法和“职责-流程”法构建部门和岗位绩效目标并为不同类别单位设计 不同绩效管理方法的分层分类绩效管理体系，并在该公司得以应用。 关键词:绩效管理，分层分类，供电企业   ABSTRACT With the development of economic system of market for power supply enterprise, it needs performance management to fit changes of the business management. And as an important tool of strategy management, it will be used more extensively in future. On the base of reviewing the study of performance management, the author analyzed the factors that inflect the design of performance management system, proposed the idea and methods of design a layered and classified performance management system. Under this idea, the author analyzed the problems of A power supply enterprise, adopted balances scorecard method to build organization performance goals, the ‘Duty-Indicator’ and ‘Duty-Flow’ methods to build the performance goals for the department and position. Beyond the goals, the author used various performance management methods to construct the appropriate performance management system for different units. At last, it made out a layered and classified performance system and put into use. KEY WORDS ：Performance management, Layered and classified, Power supply enterprise   目 录 第1章 引 言1 1.1问题的提出1 1.2 研究意义 2 1.2.1理论意义 2 1.2.2实践意义 3 1.3研究思路与方法3 1.4本文的结构4 第2章 相关研究评述5 2.1．绩效管理的相关研究 5 2.1.1绩效 5 2.1.2 绩效管理6 2.1.3常见的绩效管理方法与技术 6 2.2绩效管理体系设计影响因素的相关研究11 2.2.1战略 11 2.2.2管控模式 12