海宁市银行员工满意度与人格特征关系研究毕业论文.docVIP

毕业论文 （20_ _届） 海宁市银行员工满意度与人格特征关系研究 摘 要 ,员工满意度越来越被企业所关注。员工工作的主动性、积极性直接关系企业的发展，而员工满意度是提高工作积极性的重要因素。因此企业管理者只有针对不同的工作满意度问题，采取不同的措施，以有针对性地提高员工的满意度。国内外众多的研究已表明，在影响员工工作满意度的各因素中，人格特征是其中的重要因素之一。但这一观点很少引起国内银行业管理者的重视。 为了有效了解银行业员工满意度与人格特征的关系，帮助银行业在人力资源管理中取胜，本文运用大五人格模型和明尼苏达工作满意度量表对海宁市的建设银行、中国银行、农业银行和中国工商银行的115名员工进行了抽样问卷调查。结果表明：外倾性的员工与工作满意度的工作群体、工作背景二个方面具有极其显著相关；与企业管理极其显著负相关。神经质与工作本身、工作背景和工作回报有极其显著相关。宜人性与工作本身、工作背景、企业管理和工作回报有极其显著相关。开放性与工作本身、工作群体和企业管理均有极其显著负相关。责任心与工作背景和工作回报有极其显著相关；与企业管理显著相关；与工作群体有极其显著负相关。 关键词：；；Abstract With economic development, more and more companies concerned about employee satisfaction. Employee initiative, enthusiasm and direct the development of enterprises, and improve employee satisfaction is an important factor in motivation. Therefore, managers only job satisfaction for different problems, different measures taken to improve the targeted employee satisfaction. Many domestic and international studies have indicated that job satisfaction in the impact of various factors, personality is one of the important factors. However, this view received little attention to the domestic banking sector managers. In order to effectively understand the personality characteristics of the banking relationship between employee satisfaction and to help the banking industry in human resources management to win, this paper, the Big Five personality model and Minnesota Job Satisfaction Scale of Haining City, China Construction Bank, Bank of China, Agricultural Bank of China Industrial and Commercial Banks 115 employees and a sample questionnaire. The results showed that: extraversion and job satisfaction of employees and work groups, work history, has two very significant correlation; and business management is extremely significant negative correlation. Neuroticism and the work itself, work history and work-related rewards are extremely significant. Amenity and the work itself, work history, business management and work-related rewards are extremely significant. Open and the