平衡计分卡在人力资源管理部门中的应用_以关键绩效指标设置为例.pdfVIP

27 4 V o l. 27. N o. 4 2011 4 Journa l o f G u izhou N orm a l College A pr. 2011 * 以关键绩效指标设置为例 迟 骏 (, 550025) 一 个企业的发展取决于员工的绩效, 而员工绩效管理的好坏取决于企业人 资源管理部门的绩效 管理, 因而企业人 资源管理部门绩效管理对企业的发展有着重要的意义, 但目前很多企业在对人 资源管 理部门的绩效管理上存在着很大的改善空间从平衡计分卡入手来探讨人 资源管理部门的绩效指标设置, 对改善企业部门绩效管理做出有益探索 绩效管理; 平衡计分卡; 关键绩效指标 F 272. 92 A 1674 - 779 8( 2011) 04 - 00 39 - 0 3 Th e App lication s of the Balanced Score Card in D epartm en ts of H um an Resource M anagem en t Based on key perform ance ind icatorsCH I Jun ( Schoo l o f A dm in istration, G u izhou Co llege for N ationalities, G u iyang, G u izhou, 550025) A bstrac t: The deve lopm en t of an enterprise dep ends on the p erform ance o f the emp loyees. A nd the perfo rm ance o f the em ploy ees depends on the p erform ance m anagem en t by the depa rtm ent of hum an resource adm in istra tion o f the enterprise. T herefore the m anagem ent of pe rfo rm ance by the dep artm ent o f hum an resource m anagem ent is o f g reat signif icance to the deve lopm ent o f the enterprise. But there is still room fo r mi prov ing su ch m anagem en ts. U sing the b a lanced score card to exp lo re the setting o f p erform ance indicator for the hum an resource dep artm ent w ill be a benefi c ial exploration for mi prov ing the p erform ance m anagem ent by su ch departm ent s. K ey w ord s: Perfo rm ance M anag em ent; Ba lanced Sco re Card; K ey Per fo rm ance Indicator ( ba lanced score card, BSC ) S ( R ober t S. K aplan)