基于流程驱动的领域知识主动推送研究论文.pdfVIP

1051 现代制造服务技术 基于流程驱动的领域知识主动推送研究 1,2 1 1 1 1 乐承毅 ，顾新建 ，吉 祥 ，代 风 ，祁国宁 (1.浙江大学 现代制造工程研究所，浙江 杭州 310027; 2.南昌航空大学 经济与管理学院，江西 南昌 330063) 摘要：针对需要的员工主动推送合适的知识可以提高企业员工获取知识的效率，促进企业知 识应用与创新。作者首先从知识属性、流程、领域三个维度对企业知识进行了描述；在此基础构 建了面向流程的领域知识主动推送架构，提出了流程驱动的知识主动推送方式。根据知识推送系 统的架构分析了员工、领域、知识、流程、子流程的概念及其数据结构，探讨了推送知识的匹配 方法。最后，以注塑机企业的知识推送平台为例，实现了基于流程驱动的领域知识主动推送系统。 关键词：知识管理；流程驱动；领域知识；主动推送；知识匹配 中图分类号：TP182 ；F272.3 文献标志码：A Research of Domain Knowledge Actively Pushing System Driven by Process 1, 2 1 1 1 1 LE Cheng-yi , GU Xin-jian , JI Xiang , DAI Feng , QI Guo-ning (1.Institution of Advanced Manufacturing Engineering, Zhejiang University, Hangzhou 310027, China; 2. College of Economy and Management, Nanchang Hangkong University, Nanchang 330063, China) Abstract ：As the appropriate knowledge that the employees demand, actively pushing them would explicitly improve the efficiency when enterprise employees acquire the right knowledge and successfully promote enterprise knowledge application and creation. Referring to this fact, firstly, enterprise’ knowledge was described in three dimensions: knowledge attribution, process and domain. Based on the description, a domain knowledge active pushing framework driven by processes was constructed while a way of knowledge actively pushing driven by processes was proposed. Furthermore, the concept and data structure of employee, d