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14 2 Vol. 14 No. 2
20 11 4 IndustrialEngineering Journal April 2011
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: F253. 4 : A : 1007-7375( 20 11) 02-006 1-05
Queuing Theory-Based Operation Policies forCarRenting
W ng Ju n, Y ng A -i feng
( School ofM n gem ent, H efeiUn iversity of T echnology, H efei 230009, Ch in )
Abstract: In c r renting, custom er dem nds rent l tmi e re subject to r ndom v ri tion. Thus, it is d ifficu lt
tomodel nd optmi ize such process. The c r renting is tre ted s re l-tmi e queu ing process. B sed on
th is concept, for c r rent l comp ny, mi ing tm xmi izing its profit by determ ining the number of veh icles
needed, m them tic lmodel is developed. W ith this mode,l the profit obt ined by tw o comp nies under
cooper tion is comp redw ith th t obt ined w ithout cooper tion. R esults show th t more profit c n be ob-
t ined w ith cooper tion th n w ithout cooper tion. Furthermore, b sed on the tot l profit incre se for the two
cooper tive comp n ies, the ccept ble sublet price r nge is presented. Thus, by using the proposed method,
c r renting comp ny c n select itsmost profit ble oper tion policy. Numeric l ex mp les re given to verify
the proposed method.
ey words: c r renting; queu ing theory; independent oper tion; cooper tion
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