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Leadership Skills In Complex Project Environments The Concept, Tools and Techniques for Managing Multidisciplinary Work Teams Hans J. Thamhain, PhD, PMP Presented at Project World -- Boston May 2001 Table of Content 1. Critical issues of team leadership 2. Organizing and motivating project teams 3. Leading self-directed teams 4. Building high performing project teams Speaker Biography. Dr. Hans J. Thamhain, Professor of Management at Bentley College in Waltham, Massachusetts He is well known for their research and writings in project management. He is a frequent speakers at major conferences and consult in all phases of project management. Dr. Thamhain is a certified Project Management Professional, PMP. 1 Section 1 Critical Issues of Team Leadership Complex Projects: What is Different? ÆComplex solutions ÆChanging and evolving processes ÆContingencies, risks, problems, conflict Æ Innovation and creativity ÆComplex organizational interfaces interactions ÆDifficult measurability and control Æ Highly skilled workforce ÆNeed for sophisticated people skills 2 Leadership Impact As organizations become flatter, leaner, more agile and self-directed, project leaders must manage with little or no formal authority ÆAuthority must be earned ÆLeadership effectiveness involves many components (empowerment, commitment...) ÆRD performance is team-centered ÆTeam leader’s role is facilitator cheerleader Traits of a High-Performing