实用阶梯英语—酒店英语项目实训指导书 实用阶梯英语1.ppt

尚辅网 尚辅网 实用阶梯英语 Diagram Program 1 Front Office 项目一 前厅部 Hot Tip Hot Tip Front Office Hot Tip Task 1 Receiving Room Reservations 工作任务一 受理客房预订 Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Task 2 Check-in Services 工作任务二 入住登记服务 Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Task 3 Extending the Stay and Changing the Room 工作任务三 延宿及更换房间 Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Task 4 Check-out Services 工作任务四 离店结账服务 Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Task 5 Concierge Services 工作任务五 礼宾服务 Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip Hot Tip 尚辅网 Words and Expressions 词汇与表达 knock at the door 敲门 suitcase n. 手提箱 gym n. 体育馆 indoor swimming pool 室内游泳池 尚辅网 Situational Training 情景实训 Role play 1. One student should be the guest and the other the bellman. The bellman meets a guest at the front entrance to the hotel. The bellman needs to help with the guest’s luggage and show