Unit 4 Housekeeping (I) 饭店专业英语课件.ppt

socket 插座 panel 控制板 mini-bar 微型冰箱 data port 客房网络插台 service counter 服务台 boiled water 热开水 remote control 遥控器 overnight staff 夜班服务员 key tag 钥匙板 turn-down service 做晚床服务 an automatic waking device 自动叫醒器 I’ll get you the extra bed with their permission. May I tidy up your room now? Could you send us a few more clothes hangers? I have a section of 10 rooms. And I always do the checkout rooms first, unless there is a request? I’m coming to change the sheets and pillow cases. The panel at the head of your bed has an automatic waking device. 7. The room faces south. 8. Turn on the faucet, to the left for hot water, to the right for cold water. 9. If you need anything, don’t hesitate to call. 10. Any beverage or snack items you have consumed will be charged to your account. 11. If you want to make a call, please dial 0 first. 12. Thank you for choosing our hotel. I hope you enjoy your stay. 13. This room is spacious and cozy. I’m sure you will like it. Picture 1 Receiving the Guest Room service. May I come in? Anything else I can do for you, madam? Just give a call, we are always here to help. Have a good breakfast/lunch/dinner. Bye! According to our hotel regulations, … I will see to it right away. Complete the following dialogue with your partner and then read it. A: Good morning, sir. Welcome to our hotel. G: _____________. A: _____________? G: Our room number is 1810. Could you tell me where it is? A: ____. I will show you to your room. Mr. White. G: Oh, _________________________? A: Your name is on the arrival list for Room 1810. Now here we are. This is your room. _______________________? G: Yes, thank you. Here is the key. A: Thank you. (She opens the door.) ______________________. G: Thank you. A: _____________________________? G: No. Thank you. _______________________. A: My pleasure. Goodbye. G: Bye.