肯德基员工培训的经验与启示.pdfVIP

·74· 价值工程 肯德基员工培训的经验与启示 and ofKFC ExperienceEnlightenmentEmployeeTraining 郑天东ZhengTiandong (西安外事学院，西安710077) (XianInternational 710077，China) University，Xian 摘要：餐饮企业的竞争是。人才”的竞争，而人是各项生产要素中最核心的主要因素，员工的培训是人力资源管理中的重要内容．培训与保持企 业的核心竞争力，很大程度上取决于餐饮企业是否有一支其素质、能力与企业的长远发展战略和战略目标要求相适应的团队．本文根据对肯德基 员工培训的研究，特别是关于新员工培训做了详细而具体的介绍与分析，概括了肯德基培养人才的方法与模式以及相关具体操作流程。分析了我 国企业员工培训工作存在的问题，然后对如何增强我国餐饮企业员工培训工作的有效性提供了相应的政策建议．为企业的竞争力提供启示． 8re main invarious Abstract：The of the the factor competitioncateringenterprisesis”talent”competition,andpeople production staff isthe contentofhuman㈣urce and the core On keepingenterprisescompetitivenessdepends training important management．Training largely thereisateamwhose and tothe ofthe ontheresearch whether qualityability strategy goal enterprise．Based adapt long-termdevelopmentand酿嘶c ofKFCstaff aboutthe introductionand ofnew summarizedthemethodandmodeof tndning,particularlyspecific analysis employeestraining,thepaper andtherelated in workofChinas onhowtoenhance KFCtalents concrete the training operation，analr,减lproblemsemployeetraining enterprise．Then of forthe of theeffeetivenensof Chinas relevant reference employeetraining catering