平衡计分卡专题绩效指标分解摘要.ppt

* * Initiatives / Objectives inform 关键绩效指标s 关键绩效指标s highlight what we need to measure Targets highlight what 关键绩效指标 success needs to look like Corporate Initiatives cascade to BU, BU initiative cascade to Individual Objectives Individual 关键绩效指标s are sub components of BU 关键绩效指标s; BU 关键绩效指标s are sub-components of corporate 关键绩效指标s Targets need to be reconciled top to bottom and bottom to top ie the bottom up build needs to be achievable and can be reconciled with the corporate target / budget * The next step in the performance measurement process is to set targets for each 关键绩效指标 * * * * Initiatives / Objectives inform 关键绩效指标s 关键绩效指标s highlight what we need to measure Targets highlight what 关键绩效指标 success needs to look like Corporate Initiatives cascade to BU, BU initiative cascade to Individual Objectives Individual 关键绩效指标s are sub components of BU 关键绩效指标s; BU 关键绩效指标s are sub-components of corporate 关键绩效指标s Targets need to be reconciled top to bottom and bottom to top ie the bottom up build needs to be achievable and can be reconciled with the corporate target / budget * * Here we have presented three broad categories of measurement methods Within each of these there are a range of tools, systems and methodologies that are in existence Between each category there are implications for the accuracy and reliability of the methods which in turn have implications for the extent of ‘reasonable’ performance differentiation they can provide * * 认为不需要门槛值 * 认为不需要门槛值 * * * The first stage in cascading is to identify which Business Units / Divisions are responsible for specific Strategic initiatives (Critical success factors) and/or 关键绩效指标s Some BUs/Divisions have primary responsibility, others have supporting responsibility * * * * Initiatives / Objectives inform 关键绩效指标s 关键绩效指标s highlight what we need to measure Targets highlight what 关键绩效指标 success needs to look like Corporate Initiatives cascade to BU, BU initiative cascade to Individual Objectives Individual 关键绩效指标s are