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factors influencing adult learners’ decision to drop out or
Park, J.-H., Choi, H. J. (2009). Factors Influencing Adult Learners Decision to Drop Out or Persist in Online Learning.
Educational Technology Society, 12 (4), 207–217.
Factors Influencing Adult Learners’ Decision to Drop Out or Persist in Online
Learning
1 2
Ji-Hye Park and Hee Jun Choi
1Department of Education, Kookmin University, Seoul, Korea // jpark22@kookmin.ac.kr
2Department of Education, Hongik University, Seoul, Korea // heejun.choi@
ABSTRACT
The number of adult learners who participate in online learning has rapidly grown in the last two decades due to
online learning’s many advantages. In spite of the growth, the high dropout rate in online learning has been of
concern to many higher education institutions and organizations. The purpose of this study was to determine
whether persistent learners and dropouts are different in individual characteristics (i.e., age, gender, and
educational level), external factors (i.e., family and organizational supports), and internal factors (i.e.,
satisfaction and relevance as sub-dimensions of motivation). Quantitative data were collected from 147 learners
who had dropped out of or finished one of the online courses offered from a large Midwestern university.
Dropouts and persistent learners showed statistical differences in perceptions of family and organizational
support, and satisfaction and relevance. It was also shown that the theoretical framework, which includes family
support, organizational support, satisfaction, and relevance in additio
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