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a single-server batch arrival queue with returning customers：一个单服务器批到达队列，返回客户
European Journal of Operational Research 201 (2010) 786–790
Contents lists available at ScienceDirect
European Journal of Operational Research
journal homepage: www.else /locate/ejor
Stochastics and Statistics
A single-server batch arrival queue with returning customers
G.I. Falin *
Department of Probability Theory, Mechanics and Mathematics Faculty, Moscow State University, Moscow 119992, Russian Federation
a r t i c l e i n f o a b s t r a c t
Article history: We consider a new class of batch arrival retrial queues. By contrast to standard batch arrival retrial
Received 19 November 2008 queues we assume if a batch of primary customers arrives into the system and the server is free then
Accepted 24 March 2009 one of the customers starts to be served and the others join the queue and then are served according
Available online 29 March 2009
to some discipline. With the help of Lyapunov functions we have obtained a necessary and sufficient con-
dition for ergodicity of embedded Markov chain and the joint distribution of the number of customers in
Keywords: the queue and the number of customers in the orbit in steady state. We also have suggested an approx-
Queueing
imate method of analysis based on the corresponding model with losses.
Markov processes
Retrials 2009 Elsevier B
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