STUDENT_Week_11.pptVIP

* Key themes in performance management Unitarism and pluralism The involvement of employees and management Who else is involved in setting performance targets? Are the targets/goals set from the top down, or set with employees (bottom up)? The workplace relationship will determine many of these issues * Key themes in performance management Performance measurement What is m__________? What is performance measurement seeking to achieve? B__________ — the measurement and comparison of business performance with that of similar organisations who are market leaders * Performance measurement and employment relations If productivity gains are achieved through performance management, how should r__________ be distributed? Through wage increases to the whole community? Or through individual workplaces? * Performance management and employment relations Previously, National Wage Cases gave wage increases to the whole community (through the tribunal system) Now, performance is more likely to be measured by internal organisational factors, and rewarded accordingly * Performance indicators Labour productivity compared to other workplaces in the i__________ Rate of return on capital Total types of industrial a__________ experienced Rate of a__________ Labour t__________ Relationship between management and employees at the workplace * Performance indicators So… will a shift to individual bargaining lift productivity growth? Productivity is the relationship of o__________ to i__________ Constant emphasis on productivity growth for governments, unions and employer groups. May depend on linking employee performance to rewards (see next week’s lecture) * Unitarism (one) Pluralism (many) * Jac Fitz enz notes organisations should measure what they value. Critics note this is narrow in nature and a prescriptive approach Examples of productivity indicators include: Quality Through put Timeliness Cost effectiveness Safety and environmental measures Training Industrial disputation Resou