第5章运作管理..docVIP

CHAPTER 5: PROCESS STRATEGY TRUE/FALSE Dells approach to personal computer manufacturing is to use a product focus, which gives the company its low-cost competitive advantage. False (Global company profile, easy) A firms process strategy is its approach to transforming resources into goods and services. True (Introduction, easy) Intermittent processes are organized around processes. True (Four process strategies, easy) In process-focused facilities, equipment utilization is low. True (Four process strategies, moderate) The typical full-service restaurant uses a product-focused proc