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邮件中常用商务英语 主讲人:赵玉Structure 结构Dear Mr./Ms. Li, (salutation) Thank you for your letter of September 26.We shall be very pleased to see you and discuss your new monitor, but October 6 is not suitable. We will be happy to meet with you at 9:30 a.m. on Wednesday, October 7, if the time is convenient for you. We look forward to meeting you.(complimentary close) Yours sincerely, Zhao Yu(signature)Principle 原则Know your email terms: Reply to all, forward追加 e.g.: Please forward to A for comment.Keep it Short and Clear: I am writing to enquire about … first, second, next, and finallyUse the Right Greeting: 1.Dear/Hi/Hey+名 2.Dear Mr. / Ms. +对方姓 3. Dear Sirs,Dear Madam or Sir, To whom it may concern.Be polite and tactful: We are in receipt of your email of … Thank you for your patience and cooperation/consideration. I would like- I am interested in (in stead of ”I want”)AOB Any other business 其他事、ASAP 尽快、BCC blind carbon copy 密送、BTW By the way 顺便提一下、CC Carbon copy 抄送、Conf. Confidential 机密、IOW In other words 换句话说、Pls. Please 请、PS Postscript 附言、WRT With regard to 关于Announcing告知、索取资讯索取资讯Would it be possible for you to let me know …?What is your opinion on…?对…有何意见I wonder if you could explain ….Seeking for reply期待回复 review/check核实、 comment建议回复、confirm确认、 feedbacks 反馈、Awaiting等待、 prompt response立即答复、(If you have)Any question若有任何问题、 please let me know/contact me请告知、Feel free to give comments尽管提出建议Describing Problems描述问题否决建议:We are following your instruction 已按你方指示实施;This is a very urgent matter事出紧急;I’m afraid that’s not possible这恐怕无法达成;We can’t make/manage it then我们完成不了。附 件 Attachment 附件反馈及措施Give feedback 意见反馈Measures 给出措施 Point listing 列表Some known issues in this release : 1…2…?声明中涉及的一些问题…….The current status is as following: 1…2…目前数据如下: ……Today we would like to finish following tasks …We reviewed the newest SCM policy and has following concerns : … 做出如下考虑:…….Some items need your attention : …以下方面需提请注意:…….Here are some more questions/issues for your team:…针对你方有如下问题:…….Business
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