PCR training问题交流报告.pptVIP

问题交流报告(PCR)  Problem Communication Report(PCR) 课 程 内 容：  1. PDCA的问题解决方法和理念  ----实际问题解决 2. 如何完成有效的PCR表格 3. 案例 实际问题解决 实际问题解决Practical Problem Solving What is a problem? 什么是问题？ A problem is defined as a discrepancy between an existing standard or expectation and the actual situation. 所谓问题是指实际情况与现有标准或期望之间的差距。 实际问题解决Practical Problem Solving Steps of Problem Solving 解决问题的步骤 实际问题解决Practical Problem Solving Problem Description问题描述 - state the problem that is occurring