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Internal Review Project Director Technical Reviewer Management Reviewer A Word About This Manual This manual was initially prepared as a resource for public housing agencies (PHAs) participating in the Moving to Work (MTW) Demonstration that were transitioning to project-based management. However, given the recent shift to project-based management for the public housing program as a whole, it is anticipated that this manual will have much broader application. Included with this document are sample job descriptions for Regional Manager, Housing Manager, Housing Assistant, Maintenance Superintendent, Maintenance Superintendent and Housekeeper. These job descriptions are also in keeping with a project-based model. How to Use This Manual The intent of this document is to provide PHAs with a sample procedures manual for housing managers under project based management. Please note that it assumes a fairly evolved (or decentralized) project-based management structure, one that is consistent with norms in private housing. PHAs must decide what model best meets the needs for each property. Consequently, PHAs should adapt this manual to fit local conditions, where appropriate. For example, while the manual assumes that housing managers will have purchasing authority of up to $200 without prior approval from the regional manager, PHAs may feel that higher (lower) thresholds are appropriate. Certain other assumptions used in the development of this manual include: Local landlord-tenant laws. These laws vary across jurisdictions. For example, whereas this manual includes a late fee of $10 on the 6th day of the month and $15 on the 10th, PHAs may not be permitted, or may not choose to adopt, such a late fee policy. Similarly, rules on managing security deposits or the disposition of abandoned furniture vary by locality. PHAs will want to conform the procedures in this document to all such local laws. Automated management information system. This manual