BAR-- Checks on Refrigerators (CH)【DOC精选】.docVIP

南兮粤菜自助餐厅 STANDARD OPERATING PROCEDURE 标准操作程序 CHECKING REFRIGERATORS 冰箱的检查 Task Number: BAR-0002 Department: 部门： FB 酒吧 Date Issued: 制定日期： 2010 Guest Expectation: 客人期望： I expect Bar Attendants to be knowledgeable on the cooling systems in the outlet and to ensure that perishable items do not spoil or cold beverages become warm. 我希望酒吧员对餐厅冷藏系统了如指掌，确保易腐烂的没有损坏或冷的饮料没有变暖 Time to Train: 培训时间： 20 minutes 20 分钟 Why is this task important for you and our guests? 为什么这个任务对你和我们的客人是重要的？ Answers: To maximize the guest satisfaction 最大限度的使客人满意 Increase the popularity of this outlet 提高餐厅的声誉 WHAT/ STEPS 什么/步骤 HOW/ STANDARDS 怎样/标准 TRAINING QUESTIONS 培训问题 1) Inspect cooling areas 检查冷藏区域 At the beginning of the shift, all cooling areas should be inspected. 在每个班次的开始，要检查冷藏区域 What am I inspecting for? 每班要检查什么？ 2) Maintain Fridges 冰箱的维护 Fridges should be maintained to a standard temperature so that all fruits, vegetables and beverages are chilled evenly. 冰箱必须要维持标准的温度，以便所有的水果，蔬菜和饮料均衡的冷藏 How do I maintain a fridge? 我如何的维护我们的冰箱？ 3) Wine Fridges 葡萄酒冰箱 Wine fridges/coolers are kept at the minimum 8-10o C. Do not over chill wines. 葡萄酒冰箱/冰柜要保持最低8-10度，不要冷冻葡萄酒 What is the temperature, wine fridges are maintained? 葡萄酒冰箱的保存温度是多少？ 4) Un-refrigerated beverages 不需冷冻的饮品 Un-refrigerated beverage stores are air-conditioned at 16-20o C for wines. 不需冷藏的饮料库房空调的温度保持在16-20度 What is the temperature for unrefrigerated beverage items? 不需冷藏的饮品要保持的温度是多少？ 5) Inform Maintenance 通知工程部 If there is a decrease or increase of the temperature in the cooling system, inform maintenance department. 如果冰柜系统的温度较低或太高，通知工程部 Can I fix it myself if I know how to? 如果我知道如何维修我能自己修吗？ WHAT/ STEPS 什么/步骤 HOW/ STANDARDS 怎样/标准 TRAINING QUESTIONS 培训问题 6) Cooling Breakdowns 冰冻系统损坏 In case of a breakdown of the cooling system, remove wine and champagne to another cooler. Do not wait for temperature change for chilled wine/champagne. 万一冰冻系统损坏了，将葡萄酒和香槟移到另外的冰箱，不要等