麦肯锡新员工培训手册.pptVIP

World benchmarks Project performance indicators framework Performance maps Performance contracts pro forma Best practice examples Leading for success CEO time-leverage manual Analytical tool kit framework Analytical problem solving workshop “data to chart” video and workbooks Client advocacy videos Skill/will/diagnostic Continuous improvement principles workshop Best practice examples Core process redesign Example role description “7-S” checklist Communications coordination team-job specifications Communications channels audit Stakeholder analysis Communications plan Communications workshop Best practice examples POSSIBLE ACTIVITIES/TOOLS Framework for designing skill-building programs Discrete training modules — management skills (MFS), leadership skills(LFS), building high-performing teams, project management guide, designing ongoing improvement Discrete tools — RJDs, time-usage logs, change-readiness surveys, signaling change tool kit, how to run a training workshop Beliefs/behavior-prompt sheet — staff activity survey Best practice examples Performance measurement Communications Vision and leadership Problem solving process People development Organizational infrastructure A packaging company applied these energizing elements as they built the skill they called value-based systems selling (VBSS): With a clear vision and leadership settled, the company decided on a problem solving process that involved six multinational skill teams, each with a credible leader. Their performance measures were narrowed to two aspects: in terms of input, they measured account plans created and number of plans created and number of people trained; in terms of output, they measured price and market share. To communicate the message, the president embarked on a “road show” to manufacturing and sales locations; the senior managers attended workshops; and a newsletter/bulletin about VBSS was begun. The organizational infrastructure was modified to establish account teams, global accou