Steps to Conduct a Usability Test Georgia State 进行可用性测试的步骤佐治亚州.pptVIP

The Usability Test Process:Steps, tips, and more! Dr. Jennifer L. Bowie For Digital Rhetoric The Design Continuum System-Centered User-Friendly User-Centered Users dumb Users same as us Will use regardless Bells and whistles Do what they can, not what they should Consider the audiences Users will like this Often draw on stereotypes Reasoning not necessarily supported Based on untested profiles and assumptions Users valuable Users part of the design process Early focus on users Iterative Involves research of/with users Includes participatory design, contextual inquiry, ethnography, and usability testing What is Usability? “A function of particular users performing particular tasks in a particular environment” (Smith et al. 68) The “people who use the product can do so quickly and easily to accomplish their own tasks” (Dumas and Redish 4) User-centered design, not “user-friendly” What is Usability Testing? An empirical study of a product’s usability by observing actual users do real tasks with the product Involves: Real users Real tasks Specific usability goals/concerns Observing and recording the testing Data analysis Step 1: User Analysis Profiles Who are your actual users? You may need to break your users into typical user categories. Consider: Demographics: age, sex, race, education level, cultural background, socioeconomic status,… Experience level with the product, with products of the same genre, with required technology,... Other things: motivation learning style subject matter knowledge location of use physical characteristics people with disabilities or impairments (from color blindness and learning disabilities to more severe disabilities) Step 1: User Analysis ProfilesCon. Create user profiles: Break users into clear subgroups Profile/Define the characteristics of each subgroup Choose user profiles to test: Ideally users from all major profiles will be tested If limited testing: Choose profiles based on highest number of us