THE PLANNING PROCESS American Public Works 规划过程美国公共工程.pptVIP

THE PLANNING PROCESSby Jeanne Nyquist WORKLOAD PLANNING Annual Plan Quarterly Plan Weekly Plan Daily Plan Capital Plan for Engineers OM Objectives for Maint. Reasonable Milestones Specific deliverables Detailed schedule OPERATIONAL MANAGEMENT Work Planning Metrics: Inventory Annual Goal Performance Standard Resource Requirements Schedule Annual Operational Planning Determine requirements for: Annual maintenance cycle Standard daily accomplishments Seasonal/monthly goals Annual Operational Planning Match resources to requirements Make choices – set priorities Reality check – are we meeting requirements? Work Scheduling: PM Geographically based Adjust cycles to physical characteristics conditions Determine consequence of failure Define responsibility for planning/scheduling work Work Scheduling: Repair Dig No–Dig Establish backlog standard Work Scheduling:Rehabilitation Establish threshold trigger for rehabilitation Use team approach – Ops Engr Planning long-range to meet regulatory requirements Work Scheduling:Special Projects Manage demand for: Emergencies Backups Roots/FOG Engineering projects Political response Assistance to other depts./agencies Tools: Project Concept Define Goal Define Major Steps List Resources Needed Define Obstacles List Solutions or Contingencies Identify Key Stakeholders Identify Team Members Tools: CPM Charts Tools: Gantt Charts Tools: Gantt Charts Tools: Timelines Tools: Pert Charts Reporting Tools Work Order Crew Reports Management Reports (weekly/monthly) Design reports for the audience Ops, Engr. Mgt Get Buy-In Work Management Problems Scope creep Managing stakeholder interests and expectations Inadequate communication Blown timelines Material/equipment problems Unreliable contractor PERFORMANCE MANAGEMENT EMPLOYEE EVALUATION What are we trying to accomplish? Output Behavior Quarterly Objectives PERFORMANCE MANAGEMENT THE THREE P’S PEOPLE Control vs. Commitment PEOPLE UNDERSTAND THE INDIVIDUAL UNLOCK HU