职场z指南说话的艺术.docVIP

职场指南：说话的艺术无论是“山谷女郎”式的讲话方式，还是一些发声性抽搐的坏毛病，都会威胁到个人职业生涯的发展。本文为你介绍如何培养更符合职业规范的讲话方式。 ????Dear Annie: I work on a team with a bright, talented young woman who has a lot of potential. The problem is that our director and other colleagues are frustrated with her communication style, which is what you might call Valley Girl. We really want her to do well and get ahead, and we believe the way she speaks is holding her back. Can you offer any tips on how to overcome this? She is generally open to constructive suggestions and I think she would follow your advice. — Trying to Help ????Dear TH: Valleyspeak is the verbal equivalent of coming to work looking like you just rolled out of bed, says executive speech coach Christine K. Jahnke. Its sloppy and, worse, it distracts peoples attention from your ideas and your performance. It can also wreck your chances of ever being selected for a job where you would be out front dealing with clients. ????Jahnke is president of Washington, D.C.-based coaching firm Positive Communications and has advised Michelle Obama and six state governors as well as executives at companies as diverse as the National Geographic Channel and NASCAR. She also wrote a new book, The Well-Spoken Woman: Your Guide to Looking and Sounding Your Best. ????One drawback to talking like a Valley Girl is that it often entails ending sentences with an upward inflection, as if they were questions, which sounds as if youre seeking approval rather than making a statement, Jahnke says. It makes you seem to lack confidence in what youre saying. ????Another unfortunate verbal habit: Peppering ones speech with like and you know. Jahnke believes that Carolyn Kennedys 2008 Senate bid failed in part because of public appearances -- including a New York Times interview that quickly went viral -- where, Jahnke recalls, Kennedy seemed unable to articulate a complete thought without saying you know. Pundits also picked on Kennedys baby doll voice and tendency to ramble, Jahnke say