2012年BEC高级高频词汇幻灯片.doc

 HYPERLINK /html/exam/bec/2012/1108/60259.html \t _blank 2012最新BEC高级重点词汇解析 abandon rate 挂断率（衡量客户服务质量的指标之一，计算方式为：拨入客户服务中心的电话总数中客户因等候时间过长而挂断的电话数目占总数的百分比）例： By choosing the right on-hold music, the company has reduced abandon rate by 50%.absenteeism 旷工，缺勤例：Improvements in working conditions helped to reduce levels of absenteeism.absolute interest? 绝对产权，绝对权益例：The company has an absolute interest in the building.academic intelligence? 学术方面的才智例：Phrases such as solves problems well,displays interest in the world at large,accepts others for what they are,admits mistakes,is goal oriented, and converses well suggest that people focus on the worldly side of intelligence, as opposed to just academic intelligence.academic smarts 学术方面的才能例：Its not the usual way of thinking about it - academic smarts-IQaccelerated learning 速成学习例：Accelerated learning shows that language learning an be fast, effective and enjoyable.access 1 使用，享用权例1： Access to these files is restricted.? 2 : Students have free access to the librarys scientific literature.access 2 进入例：Its acquisition of the group will allow it to gain access to Frances railway business.accommodation address 临时通信地址例:Please write to my accommodation address.account 1. 账户例:When the debt is cleared- as it must be by the time the customer retires- and the account goes into credit, it will attract interest at about 5 per cent.account 2. 客户,生意往来关系例:The firm is one of our major accounts.accountancy 会计工作例: To her, accountancy was a means to find out about business and be paid at the same time. act of God 不可抗力, 天灾, 亦作 force majeure.例1. Private householders or businessmen insure against burglary, loss or damage by vandalism or acts of God.例2. The insurance policy does not cover acts of God.actuals 实际数字(相对于估计的数目)例: These are the actuals for last years turnover.actuary 精算师(受雇于保险公司或退休基金公司,根据死亡率和意外事故、火灾、盗窃等的可能性，估计保险风险和费用)例：Actuaries spend their time working out whether or not an accident will happen and