2012年12月英语四级完整版真题.docx

 PAGE \* MERGEFORMAT 32 2012年12月英语四级完整版真题:第二套 Questions 19 to 21 are based on the conversation you have just heard. 19. A) Make phone calls to promote sales. B) Arrange business negotiations. C) Handle complaints from customers. D) Take orders over the phone. 20. A) They had different business strategies. B) Customers often mistook one for the other. C) Conflicts between them could not be properly solved. D) Customers questions could not be answered on the same day. 21. A) They each take a week. B) They like to spend it together. C) They have to take it by turns. D) They are given two weeks each. Questions 22 to 25 are based on the conversation you have just heard. 22. A) At a road crossing. B) Outside a police station. C) D) In front of a kindergarten. 23. A) He drove too fast to read it. B) He did not notice it. C) It says 45 miles an hour. D) It is not clearly visible. 24. A) It should have been renewed two months ago. B) It actually belongs to somebody else. C) It is no longer valid. D) It is not genuine. 25. A) He got a ticket. B) He was fined $35. C) He had his drivers license canceled. D) He had to do two weeks community service. Section B Passage One Questions 26 to 29 are based on the conversation you have just heard. 26. A) They care more about an items price than its use. B) They grab whatever they think is a good bargain. C) They become excited as if they had never been there. D) They behave as if their memories have failed totally. 27. A) Those with a VIP card. C) Those needing assistance. B) Those with 15 items or less. D) Those paying in cash. 28. A) Go back and pick up more items. C) Change the items they have picked up. B) Take out some unwanted purchases. D) Calculate the total cost of the groceries. 29. A) It calls for carefulness. C) It needs a good knowledge of math. B) It requires tolerance. D) It involves communication skills. Passage Two Questions 30 to 32 are based on the passage you have just heard. 30. A) A package of ideas formally p