0133050866_vc MIS13_CH11_Case2_Alfresco.pdf

Management Information Systems 13e KENNETH C. LAUDON AND JANE P. LAUDON CHAPTER 11 MANAGING KNOWLEDGE AND COLLABORATION CASE 2 Alfresco: Open Source Document Management and Collaboration (a) Tour: Alfresco Document Management System VIDEO CASE Systems URL /watch?v=p266dTL6oJQ; L=XXX (b) Alfresco Document Management at the City of Denver (part 1) VIDEO CASE URL /watch?v=01bUAsD5t8E; L= 4:50 continued Chapter 11 , CASE 2 ALFRESCO: OPEN SOURCE DOCUMENT MANAGEMENT 2 (c) Alfresco at the New York Philharmonic. VIDEO CASE URL /watch?feature=player_embeddedv=UWI5RZRC56A#!; L= 4:35 SUMMARY A central element in managing organizational knowledge is developing systems that can manage the documents which lie at the heart of all organizations. Prior to the development of document management systems, organizations relied on physical copies of documents to conduct their business which was both costly and ineffective. Document management systems digitize physical documents and store the files in a database. This allows documents to be accessed and shared both internally and with customers. While all large enterprise software firms provide document management systems, Alfresco is unique because it is an open source software platform and much more affordable than solutions from traditional vendors. CASE Alfresco Software, Ltd. Is a software firm based in the United Kingdom that offers an open- source enterprise content management and collaboration platform. Alfresco’s platform pr