Aftermarket homework articles services improve quality.docVIP

 PAGE \* MERGEFORMAT 8 Aftermarket homework articles services improve quality It is a service to win an era of solar energy industry is no exception. However, there is the status of domestic solar terminal after-sales service is also very worrying, because work is not in place after-sale product unmarketable and even lead to a regional brand ‘bankrupt’ in frequent instances. How to do service work, as many dealers in a troubled major challenge. Many dealers said frankly: ‘I do not want to do, but they do not do’; ‘did not work out less money to spend not less, but the customer satisfaction that is able to come up’. Is it really so difficult after-sales service work, so as to become, as some dealers have said the restrictions on the development of the ‘bottleneck’ do? In actual fact, if the dealer can be given careful consideration, adopt a scientific and humane response, then the result of after-sales service will move toward profit and avoid loss of direction, but also possesses a certain sense of product quality to enhance the effectiveness of it. I combined experience in the solar industry on how to do the work of the terminal after-sales following observations were made with a view to attracting valuable opinions on the role play. 1, the file is comprehensive and well documented. If dealers do not want to ‘hit one shot, for a place’’to do a brand, reversing a brand’, then the establishment of a comprehensive customer profiles should be used as a beginning to the end of the long-term task. Solar dealer is like a gardener, solar energy is similar to the flowers look like, the customer is the favorite flowers, and from the gardener at home with their people. On the customers, they may only know the name of the flowers, only to know where to go hand in hand with hand, when problems occur naturally, would be the first choice for help to the gardener. As a gardener is concerned, the expansion of the scale with the garden, he could not look like similar to all k