Comparison of nurse-patient communication at home and abroad.docVIP

 PAGE \* MERGEFORMAT 29 Comparison of nurse-patient communication at home and abroad Keywords: compared nurse-patient communication at home and abroad Nurses and nurse-patient communication is the exchange of information between patients and the process of interaction, the content of the exchanges with the patient’s care and health-related information directly or indirectly, at the same time, including both thoughts, feelings, wishes and requirements, etc. communication [1]. Since the 20th century, since the late 70s, around the world has undergone tremendous changes in medical thought, the new medical model of the proposed content of nursing work required by the “disease-centered care” to “patient-centered” or “people - The health center “individualized holistic nursing care. With the continuous deepening of the overall nursing work, our nurse-patient communication problems are gradually exposed, care disputes will increase, patient satisfaction is not high, a large number of scholars on communication between the nurses to give more attention to the status quo. Therefore, understanding the status of nurse-patient communication at home and abroad, highlighting similarities and differences at home and abroad to find gaps, and recommend the status quo suited to China’s nurse-patient communication system, standardize the communication behavior, raising the importance of effective communication between nurses and patients. The purpose of a nurse-patient communication 1.1 The nurse-patient communication is to improve the nurse-patient relationship, an effective way to reduce patient disputes [2] At present, the nurse-patient disputes arise from an upward trend, become hot and difficult social conflicts [3]. In clinical nursing work, really belong to nursing care and accident disputes, errors or negligible, and many a dispute has arisen and communication barriers have a direct or indirect relationship. January 2002 ~ January 2004, the Ch