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Defines the principles and methods of customer needs
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Defines the principles and methods of customer needs
In the enterprise sales force, the often heard complaint is ‘our customers do not need no money to our customers’’’’customers told us to wait a period of time’ ... ... so that can not be developed and conquer our customers, the fundamental The reason is lack of understanding the real needs of customers, sales staff in sales when the blind-free destination, or demonstrate to customers about products, the results of believers waste of breath, not only failed to bring their products to specific consumer characteristics set out clearly, but also to mislead other The sales staff, resulting in the doldrums throughout the sales force, do not take the initiative to develop customers, only in the negative responses.
In fact, successful sales is not how to convince customers, but customers demand the most accurate definition, by definition out of the needs and then choose and explain products. Under normal circumstances, the chances of sales success depends on consumer demand and the degree of integration of products, so our key is to grasp the real needs of consumers, according to consumer demand for the product style, color, features modular design to provide customers with one of the most suitable products. However, to understand the customer’s needs is a long-term in-depth work, however, customer requirements can be excavated from the sales staff a step by step and define them. So how do you define customer needs it?
Let’s look at what is the definition of customer needs?
Customers are often multifaceted and uncertain, we need to analyze and guide, and few customers, especially buyers of consumer goods to buy consumer goods on their own to form a very accurate description, that is, when a Customers stood in front of our place, he has been great for our products of interest, but still do not know that they would buy back what kind of. In this case, the need to enhance communication with c
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