Enhanced outpatient pharmacy services pharmaceutical care process to improve the level of.docVIP

 PAGE \* MERGEFORMAT 12 Enhanced outpatient pharmacy services pharmaceutical care process to improve the level of 【Abstract】 Objective hospital outpatient pharmacy is an important service window. Article from a sound system of work, strengthen professional ethics, clear pharmacist functions, enthusiastic service to patients, to carry out several aspects of drug advisory services, described an enhanced out-patient pharmacy service processes, improve pharmaceutical services. 【Key Words】 outpatient pharmacy services, pharmaceutical care process Outpatient pharmacy dispensing of drugs from the pharmacy work of staff transferred to the hands of patients with terminal service process, but also the implementation of the instant medical advice, services, processes, quality of service of the pros and cons of their direct impact on the hospital’s image and reputation. Vigorously in our hospital, “patient-centered services do a good job the window,” the situation, how do out-patient pharmacy service work, so that the patients in a shorter period of time the most effective drugs, the best pharmaceutical care . To this end, we have strengthened our hospital out-patient pharmacy service processes to improve pharmacy services. A sound working system, strengthen the service process Outpatient pharmacy is the completion of the improvement of the system, out-patient Pharmacy in the fundamental guarantee. To excellence service is to strengthen the management. At the same time we improve the rules and regulations to establish and improve staff incentives. Such as: ① on the performance is good, outstanding achievements, or have made outstanding contributions of individuals, from the spiritual recognition, political encouragement. ② work responsibility, carelessness, bad service, bad system, the concept of criticism and education, for violations of pharmacy rules and regulations, resulting in adverse effects except criticism and education, but als