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Ethnic conflict in nurse-patient areas and preventive measures of the incentive
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Ethnic conflict in nurse-patient areas and preventive measures of the incentive
[Keywords:] areas, nurse-patient conflicts, incentives, prevention
With the social progress, economic development, the patient’s legal awareness, self-protection, self-growing awareness of rights. Since the lt;lt;Medical Malpractice Billgt;gt; introduced since the implementation of care and treatment in daily work, nurses and patients often appear between the larger conflict, in particular, is particularly evident in minority areas, so that nurses feel physically and mentally exhausted. how to prevent conflict has become the national nurse-patient care and management of important areas, we combine the experience of work in Lhasa below.
A predisposing factor in nurse-patient conflict
1.1 The nurse in the patient’s image does not match with the actual
Since the 38 nurses led by Florence Nightingale went to the Crimean battlefield ambulance, so that the front line wounded mortality from 50% to 2.2% has greatly improved the social status of nurses, then nurses known as “angels”, the beautiful image ingrained in people’s minds. And in actual care, some patients feel that nurses not as perfect, it will generate dissatisfaction, complaints, or even produce resistance to treatment care. As some of the nurses their own quality, professional level, lack of experience, you can not find from their own reasons, that the patient is too demanding, too critical, causing conflict.
1.2 excessive medical expenses, rehabilitation of patients with slow disease
After admission in patients, especially cancer, major surgery and other patients, rehabilitation, especially strong desire to go home feeling urgent, as the accumulation of medical expenses, so that patients increasingly heavy family burdens, and recovery from illness did not reach the requirements of patients with heart patients will become full of hope from despair, loss of confidence in treatment, s
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