From The Great Shift of Carrefour customers view of the high speed of response retail enterprises.docVIP

 PAGE \* MERGEFORMAT 5 From ‘The Great Shift of Carrefour customers’ view of the high speed of response retail enterprises For retail businesses, seize the opportunity to grasp business opportunities, the occupation is to increase opportunities will undoubtedly store sales and profit the key. In particular, some belong to the same door to door, or within a commercial retail businesses, concerned about the competitors, looking for rival business loopholes in demand for business opportunities in order to become a door to door in a way competing companies. August 5, 2005 Jianshe Avenue Hankou Carrefour supermarket was opened. Could be a few days later one morning, Carrefour stores a sudden failure of electrical equipment due to power outages caused stores, and shop only temporarily out of business. The store’s customers in the shop under the command of loss prevention staff to use alternative lighting left empty-handed supermarket. May happen to the Carrefour supermarket in less than 15 minutes after the power outage, Lotus Zhu Yeshan stores the number of units deployed in front of bus to Carrefour Showmanship. Lotus of several female employees holding a guidance card in hand, shouting ‘you customers, Lotus Zhu Yeshan shop please you visit! Our free shuttle car, in my shop to buy finished goods, all of you think of where we are sent where. ‘These had just returned, bitterly Carrefour customers have swarmed Lotus bus. Lotus revealed 11:00 to 12:01 hours, from Carrefour picked up the four cars in front of more than 100 customers. There are a lot of people questioned, Lotus is how to know the news blackout Carrefour. Of course, this is a commercial secret. However, from the source point of view is nothing but the following aspects: (1) Power Supply Bureau has informed, Carrefour aware of this situation, but have been unable to properly inform customers; easily understood Lotus aware of this information, rapid response decision-making, so out of such a great shift