Humane care implementation in a closed psychiatric wards.docVIP

 PAGE \* MERGEFORMAT 11 Humane care implementation in a closed psychiatric wards [Abstract] Objectivepatient helps human care services, enhance the quality of nursing care. Ways to improve the medical environment, improve the treatment process, improve the quality of personnel, to improve the service method. Results of humanistic nursing services increased after the implementation of ward care Zhiliang, patient satisfaction improved significantly. Conclusions of humanistic nursing care services to improve service levels, creating an effective way of quality care brand. [Keywords:] closed wards; human services; the quality of care; patient satisfaction Human services is a people-oriented, patient-centered, harmonious and elegant environment in the elimination of disease, pain, restore health, to meet the reasonable needs of a patient care concept [1]. It is a creative, individualized, holistic and effective care model, its purpose is to enable patients in the physical, psychological, social spiritual and comfortable in meeting the state [1]. At present, the implementation of closed-end management of the majority of our mental models, in this environment, how to meet patients the legitimate needs and better reflect the humane care, the vast number of psychiatric care workers face every day issue, but also the focus of hospital administrators. hospital since 2007 to implement humane care, improved care quality and reputation of the hospital, and enhance the core competitiveness of the hospital, the hospital’s patients and their families significantly improve overall satisfaction, methods and experience will now be described below. 1 to develop standards for humane care First developed by the Nursing Department and the image of nurses issued 10 standards and requirements of instruments clean, dress appropriately, dignified and generous manner, meet active greetings and sincere smile, care and timely, thoughtful, gentle movements, skilled, good commun