Phone shopping guide rookie for the sale of the elite to the rapid growth.docVIP

 PAGE \* MERGEFORMAT 7 Phone shopping guide rookie for the sale of the elite to the rapid growth Many cell phone shopping guide mall have not experienced before in the induction of professional training, in the reception of customers, apart from some points about professional knowledge is not clear, and sometimes when it comes to customers in the reception is very passive, mainly in two aspects: 1. customers to see which function to tell which features are the customer, “carried away”, 2. that customers do not understand customer needs, can not wait to own all of the features that tell the customer to listen. Obviously, doing the mall shopping guide is now the “rookie” shopping guide. “Rookie” shopping guide how to rapidly grow into the sales of the elite? Are mastered the professional knowledge to you? Sure or not, in the mall, product knowledge is very skilled hands, but sales in general have a lot of shopping guide. After a long mobile shopping malls and shopping guide their observation and communication, summarizes the following for sale new reference. First, attention to every customer entering the mall. In explaining to the customer before, we must first observe the customers, customers into the mall at the moment, in the heart will give the customer a position to determine simple approximate age of the next customer, a young man 20 years old and 40-year-old The focus is definitely middle-aged people are not the same, the customer has not yet come to the counter when shopping guide, shopping guide will know, the take out that several mobile phone customers to see. and so, when received, in accordance with the requirements of customers or the mall decide which models the main push. Second, the selling point of talk about the first concern must be the selling point for customers to retain customers. Customers come to the front counter, in the time to explain to customers, the first to explain the selling point, customers are most concerned about