品管圈在持续改进药事质量管理的实践效果评价.pdfVIP

药事管理Yaoshi guanli {咽酣管理}如卷第1 1 扇(总第424 期) 201畸11 月 品管圈在持续改进药事质量管理的实践效果评价* 陈刚① 刘小霞① 花萍① 刘兴才① 韩日佳① 摘要 目的完善医院药学自质监管体制的核J 山在于借助监管工具实现经验监管到科学监管的过涯，探讨质量管理 工具对医院药事质量管理的影响。后若 对医院自营圈的理论基础、 流程、运彗环境等进行讲解， 整理医院开展的QCC活 动， 对该项目最终取得的成果进行剖析。结果活动政善后患者职药肘阎明显低于对熊组 (po.os) ， 药自账物相得率、 意者用药依从性差异青统计学意义 (PO.05)。结话在医院对药学部质量管理实施昂啻圈模式， 及时发现和改造药事管 理申的不足，为全面提高医院药事服务质量提供可靠依据。 关键词 昂营圈 药学部博续改善药事管理 中圄分类号 R954 文献标志码 B 文章编号 1001- 5329(2016)11-0078-03 Practice Effect Evaluation of Ouality Control Circle in Improving Ouality Management of Drug Affairs/ CHEN Gang . Ll U Xiao-x ia , HUA Ping , et al.//Chinese Hosp ital Management , 2016 , 36( 11 ) : 78-80 Abst ract Objective The core of improving t he supervision system of hospita l pharmacy qua lity is to realize t he tran- sition from experience supervision to scientif ic supervision by means of regulatory tools , and to research the effect of tools for qua lity management on hospita l drug affairs qua lity management. Methods Explaining t he t heoretical bas眩， process and operation environment of the hospitals QCC , sorting out the QCC activities in the hospital , and analyzing the project results finally . Resu/ts Th rough the activity , the t ime patients taking to get the medicine is obviously sho内er than the control groups (P0.05) . The corresponding rate of the goods and t he obedience of pat ients taking t he medicine are apparently improved (P0 .05). Conclus切n Im plementing the management of quality by QCC in Pharmacy Department of the hospital , and discove ri ng and improving t he shortages of the management of pharmaceutical issues provide a reliable basis for improving the qua lity of pharmaceut ica l serv ice . Key words QCC , Pharmacy Department, contin