Inquiries_and_Replies!.pptVIP

Chapter 3Inquiries and Replies Learning Objectives When you have completed this chapter, you will know ◆ What an inquiry is ◆ What an inquiry letter usually contains ◆ What the guidelines are for making an inquiry ◆ How to write a reply to an inquiry Questions for discussion 1. When do you usually make an inquiry in your life? 2. If we want to write an inquiry to a firm for some information, how do you think we should structure the letter? 3. I you are asked to write a reply to an inquiry, can you suggest any points for attention? Background information 1.What is an in