On the tour guide service etiquette training for students.docVIP

On the tour guide service etiquette training for students Abstract: As a tourist destination ‘civil ambassadors’ and ‘image window’, tour guides to shape the image of the good manners is very important. Significance of the article from the training, training content and training methods described three aspects of student services of professional etiquette training for tour guides. Keywords: tour guide profession; etiquette training; content; method Tour guides known as ‘civil ambassadors’ and ‘image window’ is known, in the tourist reception work, getting along with the visitors the longest line staff, their words and deeds corporations are living section, but on behalf of individuals, businesses, national and the state’s image. Guided tours are also a culture of communication and friendship and service jobs. High-quality tourism services and standard etiquette rules to the attitude of polite hospitality, perfect service is inseparable from the ritual. Therefore, the guides students not only to master the business skills, but also focus on learning services, knowledge, etiquette, pay attention to etiquette training, so as to portray themselves as a famous win both taking tourists enjoying the water, to disseminate Chinese culture, but also bring Happy visitors a warm experience, respected and welcomed by the visitors an excellent tour guides. Professional Student Services Etiquette Training guides the meaning of Tour Guide Services Etiquette cultivation of travel services throughout the entire process, service quality and effectiveness of tourism plays an important impact. Tour Guide Services Etiquette cultivation of a tourist destination can reflect the image of tourism service industry is a ‘window’ industry, with foreign clients and breadth. Tourists from all over the country there can be a long time to understand a particular region or country, they are often longer periods of time have made contact with tour guides to determine the degree of civiliza