管理与组织PPT12.ppt

Exhibit 12-11 What Determines Pay and Benefits Contemporary Issues in ManagingHuman Resources Downsizing - the planned elimination of jobs in an organization Sexual harassment - any unwanted action or activity of a sexual nature that explicitly or implicitly affects an individual’s employment, performance, or work environment Exhibit 12-12 Tips for Managing Downsizing Managing Work–Life Balance Family-friendly benefits - benefits that accommodate employees’ needs for work–life balance Terms to Know high-performance work practices human resource management process labor union affirmative action human resource planning job analysis job description job specification recruitment decruitment selection validity reliability work sampling assessment centers realistic job preview (RJP) orientation performance management system written essay critical incidents graphic rating scales Work practices that lead to both high individual and high organizational performance are known as high-performance work practices. (See some examples in Exhibit 12-1.) * In order to ensure that the organization has qualified people to perform the work that needs to be done—activities that comprise the RM process. Exhibit 12-2 shows the eight activities in this process * $250 million. That’s the amount a New York City jury awarded in punitive damages to plaintiffs who claim drug company Novartis AG discriminated against women.18 Billions of dollars. That’s the staggering amount that Wal-Mart Stores could potentially be liable for in a class-action sex discrimination suit.19 As you can see, an organization’s HRM practices are governed by a country’s laws. (See Exhibit 12-3 for some of the important U.S. laws that affect the HRM process.) * Exhibit 12-4 explains different recruitment sources managers can use to find potential job candidates * The other approach to controlling labor supply is decruitment, which is not a pleasant task for any manager. Decruitment options are shown in Exhibit 12-5.