管理与组织PPT1.pptVIP

Terms to Know management roles interpersonal roles informational roles decisional roles technical skills human skills conceptual skills organization universality of management manager first-line managers middle managers top managers management efficiency effectiveness planning organizing leading controlling * * * * * * * * * * * * * * * * * * * * * * * * * * * Copyright ? 2012 Pearson Education, Inc. Publishing as Prentice Hall Management, Eleventh Edition, Global Edition by Stephen P. Robbins Mary Coulter ?2012 Pearson Education 1-* Management, Eleventh Edition, Global Edition by Stephen P. Robbins Mary Coulter ?2012 Pearson Education 1-* Management, Eleventh Edition, Global Edition by Stephen P. Robbins Mary Coulter ?2012 Pearson Education 1-* Management, Eleventh Edition, Global Edition by Stephen P. Robbins Mary Coulter ?2012 Pearson Education 1-* Management, Eleventh Edition, Global Edition by Stephen P. Robbins Mary Coulter ?2012 Pearson Education 1-* Management, Eleventh Edition, Global Edition by Stephen P. Robbins Mary Coulter ?2012 Pearson Education 1-* Explain why managers are important to organizations Tell who managers are and where they work Describe the functions, roles, and skills of managers Describe the factors that are reshaping and redefining the manager’s job Explain the value of studying management Chapter 1: Foundations of Management and Organizations Why are Managers Important? Organizations need their managerial skills and abilities more than ever in these uncertain, complex, and chaotic times. Managerial skills and abilities are critical in getting things done. The quality of the employee/supervisor relationship is the most important variable in productivity and loyalty. Who Are Managers? Manager Someone who coordinates and oversees the work of other people so that organizational goals can be accomplished. Classifying Managers First-line Managers - Individuals who manage the work of non-managerial employees. Middle Managers - Indiv